Last Updated: 06/12/2025
Welcome to Posh Mongrel (“Company,” “we,” “us,” “our”).These Terms & Conditions (“Terms”) govern your access and use of poshmongrel.com, our mobile applications, and all related services (collectively, the “Platform”).By accessing or using our Platform, you agree to these Terms. If you do not agree, please do not use our services.
By using the Platform, you confirm that:
You are at least 18 years old, or using the Platform under the supervision of a legal guardian.
You have the legal capacity to enter into a binding agreement.
You will comply with all applicable laws.
To access certain features, you may need to create an account.
You agree to:
Provide accurate and complete information
Maintain the confidentiality of your login credentials
Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts for suspicious, fraudulent, or unlawful activity.
Posh Mongrel operates as a curated multi-vendor marketplace.
Products are sold by independent vendors (“Sellers”) as well as by Posh Mongrel directly.
Each vendor is responsible for the quality, description, packaging, and fulfillment of their products unless we specify otherwise.
Posh Mongrel is not liable for inaccuracies in vendor-provided product descriptions, delays caused by vendors, or vendor-side stock issues.
We may remove, suspend, or restrict vendors who violate policies.
We strive for accuracy, but:
Images may differ slightly from the actual product due to lighting, digital display variations, or handmade elements.
Product descriptions and prices may be updated without prior notice.
Availability is not guaranteed.
We reserve the right to correct errors or inaccuracies at any time.
All prices displayed on the Platform are shown in [your currency].
By placing an order, you agree that:
You are authorized to use the selected payment method
Taxes, duties, or delivery charges may apply
All payments must be completed through our approved secure payment gateways
We reserve the right to cancel orders due to pricing errors, payment failure, or suspicious activity.
Orders may be fulfilled by:
Posh Mongrel
Third-party vendors
Partner logistics providers
Order acceptance occurs when we send a confirmation email.Shipping times may vary depending on:
Vendor location
Inventory
Courier availability
We are not responsible for delays caused by couriers, customs, or uncontrollable circumstances.
Please refer to our dedicated policy pages:
Shipping Policy
Return & Refund Policy
Cancellation Policy
These policies form an integral part of these Terms.
You agree not to:
Use the Platform for illegal or harmful activities
Upload misleading, offensive, or fraudulent content
Interfere with Platform security
Copy, modify, distribute, or sell any part of the Platform without permission
Harass sellers, customers, or Posh Mongrel staff
Violations may result in account suspension or legal action.
Vendors on Posh Mongrel must:
Provide accurate product information
Fulfill orders on time
Maintain product quality and authenticity
Follow all applicable legal, tax, and business requirements
Handle customer inquiries responsibly
We reserve the right to suspend or remove vendors who fail to comply.
All content on the Platform, including:
Logos
Images
Product designs
Text
Layout
Brand elements
Software
is owned by Posh Mongrel or its licensors and protected by copyright, trademark, and intellectual property laws.
You may not reproduce or distribute content without written permission.
If you post reviews, comments, photos, or other content:
You grant Posh Mongrel a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that content.
Content must be truthful and not harmful, defamatory, or misleading.
We may remove content that violates these Terms.
Our Platform may link to third-party websites, apps, or services.Posh Mongrel is not responsible for:
Their content
Their policies
Their practices
Use them at your own discretion.
To the maximum extent permitted by law:
Posh Mongrel is not liable for indirect, incidental, or consequential damages.
Our total liability, if any, shall not exceed the amount you paid for the specific product or service involved.
We are not responsible for losses caused by vendors, shipping partners, or external platforms.
All products are provided “as available” and “as described by vendors.”We make no warranties regarding:
Fit for a specific purpose
Non-infringement
Continuous, uninterrupted access
Some jurisdictions may not allow this exclusion — in such cases, these limitations apply only to the extent permitted.
You agree to indemnify and hold harmless Posh Mongrel, its employees, partners, and vendors from any claims or damages arising from:
Your misuse of the Platform
Your violation of these Terms
Your infringement of third-party rights
We may suspend or terminate your access if:
You violate these Terms
Your activity appears fraudulent
Required by law or regulatory authorities
You may delete your account anytime through your profile settings or by contacting us.
These Terms are governed by the laws of [Your Country/State].Any disputes shall be resolved in the courts of [Your Jurisdiction].
(If you want a version specifically compliant with Indian law, DPDPA 2023, or international marketplace regulations, I can update this section.)
We may update these Terms occasionally.Changes become effective when posted on the Platform.Continued use of the Platform indicates acceptance of updated Terms.
For questions regarding these Terms, contact us:
Posh Mongrel – Support TeamEmail: support@poshmongrel.comPhone: +91 9988776655Address: Infocity, Chandaka Industrial Estate, Patia (751024)
