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Shipping Policy

Last Updated: 06/12/2025

Thank you for shopping with Posh Mongrel.
We work with premium vendors and trusted logistics partners to ensure your pet’s products arrive safely, on time, and in excellent condition.

This Shipping Policy explains how orders are processed, shipped, and delivered.


1. Order Processing Time

Because Posh Mongrel is a multi-vendor marketplace, processing times may vary depending on the seller and product type.

Standard Processing Times

Weekends and public holidays are not counted as business days.

You will receive an email/SMS confirmation once your order is processed and shipped.


2. Shipping Locations

We currently ship to:

If your location is not serviceable, our team will contact you to arrange alternatives or initiate a refund.


3. Shipping Methods & Delivery Time

Delivery timelines may vary depending on:

Estimated Delivery Times

Product Type Estimated Delivery
Apparel, Toys, Accessories 3–7 business days
Furniture, Bulky Items 7–14 business days
Custom / Made-to-Order As specified individually

Please note:
Delivery delays may occur due to weather, courier workload, or unforeseen circumstances. We appreciate your understanding.


4. Shipping Fees

All applicable fees will be displayed before completing your order.


5. Multi-Vendor Orders

If your order contains products from multiple vendors:

You will not be charged extra for split shipments.


6. Order Tracking

Once your order is shipped, you will receive:

Tracking may take 24–48 hours to reflect updates after dispatch.

If you face tracking issues, contact us at: